At World of Judaica we are happy to answer every, and all of your questions. Here is a list of our most frequently asked questions (FAQs), however if you have any that are not answered here please do not hesitate to Contact Us.

World of Judaica's Frequently Asked Questions:

  • What payment options does World of Judaica offer?
    We accept all major credit cards as well as payments via user account servers such as Pay-Pal. If you prefer to wire your payment to us, we will be happy to offer a 1.5% discount on the final price of your order.  For personal checks, certified checks or money orders, we will accept them as long as they are drawn from a U.S. bank account and received by World of Judaica with 7 days of submitting your order.  For more information, please see our Payment Options page.
  • Where are you located?
    Our offices and fulfillment center are located in Israel. As the business week in Israel is Sunday-Thursday, we ship orders during this time. We do not ship orders on Friday or Saturday.
  • Is my shipment safe?
    In order to ensure your purchase arrives safely we ship orders via registered mail, which requires a signature upon arrival. We cannot waive the required signature. If you are returning an item, please note that you will be responsible for insuring the item with the courier service you use.  Please see our  Shipping Policy and Return Policy for more details.
  • Will I pay sales tax?
    Because of differences between countries regarding taxes, World of Judaica suggests that customers contact their local authorities to determine which VAT, customs duties or other taxes may apply to your order.
  • I live in the United States.  Will I pay sales tax?
    As per state law, there is a sales tax.  In South Dakota, the rate is 4%.
  • What is your international shipping policy?
    We ship to most countries across the globe.  See our International Shipping page for more information or contact one of our Customer Service  representatives for a list of countries and shipping costs.
    World of Judaica customers are responsible for verifying and paying any local customs, taxes or duties levied by the country designated in your shipping address.  Order total does not include any country-specific or local fees.
  • Do you ship to APO/FPO military addresses? 
    World of Judaica will ship to APO and FPO addresses via US Postal Service registered mail.  Please note that shipments to these addresses typically take 2-3 extra weeks to arrive at their destinations.
  • What if I want to make a return?
    If your item is defective, you may return it to World of Judaica within 30 days and we will provide you will a full refund. Returns are only accepted after receiving authorization from one of our customer service representatives.  For more details, visit our Return Policy page.
  • Is my purchase secure?
    World of Judaica ensures secure online transactions.  All our online payment methods are protected from fraud and encrypted with SSL technologies.  Visit our Secure Shopping page so you are comfortable with World of Judaica and will make your next Judaica purchase online.
  • Is World of Judaica a trustworthy retailer?
    World of Judaica is accredited by the Better Business Bureau, having met strict accreditation standards including honesty, transparency and a commitment to excellent customer service.  For more information, visit our Secure Shopping page.
  • Do you protect my privacy?
    We will never share information with any other parties.  Please review our Privacy Policy for more information.
  • What is Judaica?
    Judaica are items related to Judaism that are used in daily life, special occasions or both.  These items include Kiddush cups, Challah boards, Hanukkah Menorahs, Tzadakah (Charity) Boxes, Mezuzahs and other items.  These items generally have a practical function, although they are heavily decorated and therefore are considered to be works of Jewish art.  
    You can learn about Judaica, Jewish holidays, Jewish cuisine and Judaica essentials in our Oy Vey! blog. You will everything you need to know about Jewish life, traditions and best Jewish gifts in our great and interesting blog post.
  • Do you have Judaica experts?
    World of Judaica is staffed by personnel who have years of experience in the Judaica and art industry as well as Judaism.
  • Are your items from Israel?
    Most of our items are made in Israel by well-known artists and brands. We also have a small selection of items from brands in the USA.
  • Where can I read reviews for World of Judaica?
    World of Judaica invited you to view customer Testimonials on our website.
  • Where can I write a review for World of Judaica?
    We appreciate all feedback!  If you would like to leave a review of World of Judaica, email us your comments to  support@worldofjudaica.com or leave a review on iVouch.
  • How are Kippahs measured?
    Kippahs are measured by diameter, and the sizes shown are in centimeters. 
  • Do you offer Kosher products?
    Yes, we have kosher food items. Also, we have a selection of mezuzah scrolls, tefillin and Shofars that are kosher.
  • I have a question that you don't answer on your FAQ page. How do I find the answer? If you can’t find the answer to your question here, please view our sitemap.  A link can be found at the bottom of our homepage.  You may also contact us by emailing support@worldofjudaica.com and we will be glad to assist you.